Terms and Conditions sga99 — Guidelines Platform Usage

In these Terms and Conditions, the following words and expressions carry the meanings stated below unless the context requires otherwise:

• "Platform" refers to the sga99 website accessible via sga99.vin and all associated sub-domains and mobile applications.
• "Member" refers to any individual who has successfully registered and holds an active account on the sga99 platform.
• "Company" refers to the owner and operator of the sga99 platform and all associated entities.
• "Account Balance" refers to the total credits in a member's account at any given time, including real funds and bonus funds still subject to rollover requirements.
• "Rollover" refers to the total wagering amount a member must complete before wins derived from a bonus can be withdrawn.
• "KYC" (Know Your Customer) refers to the identity verification process required before a withdrawal is approved.

Singular terms include the plural and vice versa as the context requires. Section headings are for reference purposes only and do not affect the interpretation of these terms.

Use of the sga99 platform is limited to individuals who meet all of the following eligibility requirements:

• Age 18 years and above on the date of registration.
• Not a resident of any country or jurisdiction where online gambling is prohibited under local law.
• Registering under your own name and not on behalf of a third party.
• Has never been banned or suspended from the sga99 platform previously.

During registration, members are required to provide accurate, complete, and up-to-date information. sga99 reserves the right to request identity verification documents at any time for KYC compliance purposes. Failure to provide the requested documents within the stipulated timeframe may result in account freezing or closure.

One account only permitted per individual, phone number, email address, IP address, device, or household. Discovery of multiple accounts belonging to the same individual will result in suspension of all such accounts and the return of balances to sga99.

Each member is fully responsible for maintaining the security of their account login credentials. This includes passwords, PIN codes, and any other verification information associated with the account.

Sga99 will under no circumstances request your password via email, live chat, WhatsApp, or any other communication channel. If you receive such a request, it is a fraudulent attempt and you are advised to report it to our support team immediately.

Members are fully responsible for all activities that occur under their account, including any financial transactions and wagering activity. sga99 shall not be liable for any losses arising from a member's failure to safeguard their account information.

• Notify us immediately if you suspect unauthorized access to your account.
• Use a strong password and never share it with anyone.
• Log out of your account after each session, especially on shared devices.
• Enable two-factor authentication (2FA) for an added layer of security.

Sga99 supports multiple deposit methods, including FPX bank transfers, direct transfers to local Malaysian bank accounts, and designated e-wallets. All deposits are processed within minutes once payment is confirmed by the bank.

Deposit requirements:

• The minimum deposit amount is as stated on the platform's deposit page.
• The account holder name on the bank account used for deposits must match the registered name on the sga99 account.
• Deposits from third-party accounts are not accepted and will be returned or forfeited.

Withdrawal requirements:

• Full KYC verification must be completed before the first withdrawal is processed.
• Withdrawals are only permitted to a bank account registered under the member's own name.
• Withdrawal requests that have met all requirements will be processed within under one hour on business days.
• Sga99 reserves the right to request additional documents for verification purposes before approving withdrawals that exceed a certain amount.

Sga99 offers a variety of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, cashback, and exclusive offers for VIP members. All bonuses are subject to the rollover requirements specified for each promotion.

The general terms applicable to all bonuses are as follows:

• Bonuses may only be claimed once per promotion unless otherwise stated.
• Rollover requirements must be fully met before any bonus-related wins can be withdrawn.
• Bonuses cannot be transferred to another member or directly exchanged for cash.
• Sga99 reserves the right to withdraw or modify any bonus without prior notice.
• Using multiple accounts to claim the same bonus is strictly prohibited.

Sga99 reserves the right to void any bonus and associated wins if there is evidence of promotional abuse, including but not limited to low-risk betting strategies designed solely to meet rollover requirements without genuine play intent.

All games available on the sga99 platform use a Random Number Generator (RNG) system that has been certified and independently audited. This ensures every game outcome is completely random and cannot be manipulated by any party, including sga99 itself.

Specific rules for each game are as stated within the game interface itself. In the event of any discrepancy or dispute, the decision of the sga99 server system is final.

• Sga99 is not responsible for technical failures caused by the user's device, poor internet connection, or third-party disruptions.
• In the event of a technical disruption during a game session, sga99 will use server records to determine the status of the affected game.
• Confirmed and placed bets cannot be cancelled.

Sga99 works closely with world-class game software providers to ensure the integrity of all games offered. Any claims of unfair gameplay may be submitted to our customer support team for further investigation.

The following are strictly prohibited on the sga99 platform and may result in immediate account suspension, balance forfeiture, and legal action:

• Identity fraud – registering using false information or another person's identity.
• Money laundering – using the sga99 platform to process illegally obtained funds.
• Bonus abuse – using dishonest methods to obtain or exploit bonuses.
• Use of third-party software – using bots, automation software, or any tool that provides an unfair advantage in games.
• Collusion – colluding with other members to manipulate game outcomes, particularly in poker or Live table games.
• Cyber attacks – any attempt to hack, attack, or disrupt the sga99 platform infrastructure.

Sga99 takes our responsibility to protect members' personal information seriously. All data collected during registration and platform use is secured with 256-bit SSL encryption and stored on secure servers.

Members' personal information is used solely for the following purposes:

• Identity verification and KYC process.
• Processing of financial transactions.
• Account and promotional communications (with member consent).
• Compliance with legal and regulatory requirements.

Sga99 will not sell, rent, or share members' personal information with third parties for marketing purposes without the member's written consent. For more information on how we manage your data, please refer to Privacy Policy ours.

The sga99 platform is provided "as is" and "as available". sga99 makes no warranties, express or implied, regarding the continued availability, accuracy, or suitability of the platform for any particular purpose.

Sga99 shall not be liable for:

• Financial losses incurred as a result of the member's own betting decisions.
• Service disruptions caused by system maintenance, cyberattacks, or circumstances beyond our control.
• Losses arising from a member's failure to follow account security guidelines.
• Inaccurate information provided by the member during registration or the KYC process.

In all circumstances, the maximum liability of sga99 to any member shall not exceed the net deposit amount made by that member within the thirty (30) days preceding the claim.

Sga99 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon being posted on the platform. Continued use of the platform after any amendment constitutes acceptance of the updated terms.

Members may close their account at any time by contacting our customer support team. Prior to closure, members must ensure:

• There are no pending withdrawal requests.
• All applicable bonus requirements have been met or waived.
• Account balance has been fully withdrawn.

Sga99 reserves the right to close or suspend a member's account without prior notice in the event of a terms violation, suspicious activity, or upon instruction from the relevant authorities. In cases of suspension due to a terms violation, sga99 reserves the right to withhold the account balance pending the outcome of an investigation.

Any disputes arising in connection with these Terms and Conditions shall first be resolved through negotiation. If negotiation fails, the dispute will be referred to independent arbitration in accordance with procedures established by sga99.